Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.

Types of Cookies

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until deleted
• First-party Cookies: Set directly by our website
• Third-party Cookies: Set by external services we use

2. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be switched off. They are usually set in response to actions you take, such as:

• Setting your privacy preferences
• Logging into secure areas
• Filling in forms
• Shopping cart functionality
• Security and fraud prevention

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting anonymous information. They allow us to:

• Count visits and traffic sources
• Measure and improve website performance
• Understand which pages are most popular
• See how visitors move around the site
• Identify and fix technical issues

Marketing Cookies (Optional)

These cookies track your online activity to help advertisers deliver more relevant advertising. They may be used to:

• Show you relevant advertisements on other websites
• Measure the effectiveness of advertising campaigns
• Limit the number of times you see an advertisement
• Remember your preferences for personalized content

3. Specific Cookies We Use

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Video Conferencing Platforms

For online courses, we use video conferencing tools that may set cookies to:

• Remember your meeting preferences
• Optimize video and audio quality
• Provide technical support features

Payment Processors

Secure payment processing may involve cookies for:

• Fraud detection and prevention
• Payment security
• Transaction processing

Social Media Platforms

Social media integration may include cookies for:

• Social sharing functionality
• Login with social accounts
• Social media advertising

5. Managing Your Cookie Preferences

Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies
• Accept only essential cookies
• Customize your preferences

Cookie Settings

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our footer
• Using the cookie preference center
• Managing cookies through your browser settings

6. Browser Cookie Controls

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in popular browsers:

Google Chrome

• Go to Settings > Privacy and Security > Cookies and other site data
• Choose your preferred cookie settings
• You can block all cookies, allow only first-party cookies, or block third-party cookies

Mozilla Firefox

• Go to Settings > Privacy & Security
• Under Cookies and Site Data, choose your preferences
• You can block trackers and cookies from various sources

Safari

• Go to Preferences > Privacy
• Choose how to handle cookies and website tracking
• You can prevent cross-site tracking and block all cookies

Microsoft Edge

• Go to Settings > Cookies and site permissions
• Manage cookies and site data
• Choose what sites can store cookies

Note: Disabling cookies may affect the functionality of our website and your user experience.

7. Mobile Device Settings

iOS (Safari)

• Go to Settings > Safari
• Toggle "Prevent Cross-Site Tracking"
• Choose "Block All Cookies" if desired

Android (Chrome)

• Open Chrome app
• Tap More > Settings > Site settings > Cookies
• Turn cookies on or off

8. Impact of Disabling Cookies

If you choose to disable cookies, you may experience:

Reduced Functionality

• Difficulty staying logged in
• Loss of personalized settings
• Inability to complete course enrollment
• Repeated cookie consent requests

Limited Personalization

• No customized content recommendations
• Generic user experience
• Inability to remember your preferences

9. Data Retention

Cookie data is retained for different periods depending on the cookie type:

• Session cookies: Deleted when you close your browser
• Essential cookies: Up to 1 year or until you clear them
• Analytics cookies: Up to 26 months
• Marketing cookies: Up to 1 year

10. Your Rights

Under applicable privacy laws, you have the right to:

• Know what cookies we use and why
• Control which cookies are set
• Delete cookies from your device
• Withdraw consent for non-essential cookies
• Request information about cookie data processing

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through our website
• Request new consent if required by law

12. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

13. Additional Resources

For more information about cookies and online privacy:

• Office of the Australian Information Commissioner
• All About Cookies
• Your Online Choices Australia