Privacy Policy

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Course enrollment and payment information
• Communication preferences
• Course progress and assessment data
• Video recordings of practice sessions (with consent)
• Feedback and evaluation responses

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information
• Cookie and tracking technology data

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and deliver our public speaking courses and services
• To process payments and manage your enrollment
• To communicate with you about courses, schedules, and updates
• To provide personalized feedback and coaching
• To improve our courses and teaching methods
• To send newsletters and marketing communications (with consent)
• To comply with legal obligations
• To protect our rights and the safety of our students

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email and communication services
• Video conferencing platforms for online courses
• Website hosting and maintenance
• Customer support services

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate suspected fraud or violations of our terms
• Protect the safety of our students and staff

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Staff training on data protection practices
• Secure backup and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

Essential Cookies

Necessary for website functionality and cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website (only with consent).

Marketing Cookies

Used to show relevant advertisements and track campaign effectiveness (only with consent).

You can manage your cookie preferences through our cookie banner or your browser settings.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a structured format

Correction and Updates

• Request correction of inaccurate information
• Update your contact preferences

Deletion

• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for data processing

Marketing Communications

• Unsubscribe from newsletters and promotional emails
• Opt out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Course enrollment data: 7 years after course completion
• Payment information: As required by financial regulations
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months maximum
• Video recordings: Deleted after course completion unless consent given for longer retention

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Providing notice during your next course session

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.

13. Australian Privacy Principles Compliance

As an Australian company, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. If you have concerns about our privacy practices, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).